Website Maintenance / Care Plans
Website Maintenance / Care Plans must be deemed priority. We have the infrastructure to make sure your site stays on the web, up-to-date and visible for Search Engines.
- We host your website on our dedicated servers and offer full support.
- Software updates, security and performance scans, monthly reports
- No disgruntled visitors and customers because something on the site did not work or a link is broken
- No more Website relating stress so you can focus on your Business
Standard
Care Plan- Monthly Software Core Upgrades
- Weekly Preventative Maintenance
- Montly Software Plugin Upgrades
- Weekly Website Backups and Restore
- Weekly Security Scanning
- 30 Minutes Priority Support
- YES, No Long Term Contracts
- 30 Min Database Cleaning and Optimization
- YES, Cancel Anytime, after 2 months
- Uptime Monitoring & Performance Scans
- Training Video Updates
- Monthly Maintenance Report
- Scan and fix broken links
- Monthly coaching calls & advice
- Monthly CMS and Website Review
- Advance Reporting Metrics
- Competitive Analysis
- Search Engine Optimisation
Premium
Care Plan- Weekly Software Core Upgrades
- Daily Preventative Maintenance
- Weekly Software Plugin Upgrades
- Daily Website Backups and Restore
- Daily Security Scanning
- 60 Minutes Priority Support
- No Long Term Contracts
- Cancel any time after 2 mionths
- 60 Min Database Cleaning and Optimization
- 60 Min Uptime Monitoring & Performance Scans
- Weekly Training Video Updates
- Monthly Maintenance Report
- Weekly Scan and fix broken links
- Monthly coaching calls & advice
- Monthly CMS and Website Review
- No Advance Reporting Metrics
- Competitive Analasis
- Search Engine Optimisation
Elite
Care Plan- Daily Software Core Upgrades
- Hourly Preventative Maintenance
- Daly Software Plugin Upgrades
- HourlyWebsite Backups and Restore
- Hourly Security Scanning
- 90 Minutes Priority Support
- No Long Term Contracts
- 90 Min Database Cleaning and Optimization
- Cancel Anytime, after 2 months
- 90 Minutes Uptime Monitoring & Performance Scans
- Daily Training Video Updates
- Monthly Maintenance Report
- Daily Scan and fix broken links
- Monthly coaching calls & advice
- Daily CMS and Website Review
- 90 Minutes Advance Reporting Metrics
- Monthly Competitive Analysis
- Montly Search Engine Optimisation
Let Us Answer Some Of Your Questions
The monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover for Maintain and Manage plans. You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention. Our Webmaster plans are customized to the client and allow for a time block for that month specific to their needs.
The whole purpose of our website maintenance /care plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by it’s side as we will also hosting your site. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, but if it happens, we will have backups on our servers to restore your site in no time.
Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster. We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4-hour fee.
Absolutely. We are all about relationship with you and your website. All you have to do is request a cancellation via email to support@orwebhosting.com and we will immediately stop the next payment,